SMS Terms & Conditions
1. Program Description
Celis Connect Insurance LLC operates an SMS customer service program that sends text messages to clients and prospective clients who have opted in. Messages include policy renewal reminders, appointment confirmations, policy update notifications, document requests, and replies to customer questions.
This is a one-to-one customer service program. No marketing or promotional messages are sent.
2. How to Opt In
You can opt in by submitting your phone number through the contact/quote form at https://www.celisconnectinsurance.com/getaquote and checking the box agreeing to receive text messages from Celis Connect Insurance LLC. Opt-in is optional and not required to request a quote.
3. Message Frequency
Message frequency may vary based on your interactions with us and the status of your policies.
4. Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details about your plan.
5. How to Opt Out
You can opt out at any time by replying STOP to any text message. After you reply STOP, you will receive a confirmation message and will no longer receive text messages from us.
6. How to Get Help
For help, reply HELP to any text message, or contact us at jorge@celisconnectinsurance.com or by phone.
7. Privacy
We do not share, sell, or disclose your mobile opt-in data or SMS consent information with any third parties, affiliates, or partners for any purpose. For full details, see our Privacy Policy at https://www.celisconnectinsurance.com/privacy-policy.
8. Carriers
Carriers are not liable for delayed or undelivered messages.
9. Contact
Celis Connect Insurance LLC
405 N Perry St, Suite 2, Lawrenceville, GA 30046
Email: jorge@celisconnectinsurance.com